Frequently Asked Questions

General Questions

Where can I find detailed information about memberships and features?

For a comprehensive overview of our membership benefits, features, and pricing, please visit our About Page

Account Management

How do I create an account?

Click on the "Sign Up" button at the top of the page, and follow the steps to register. You'll need to provide your email address, name, and a secure password.

How do I reset my password?

If you've forgotten your password, click the "Forgot Password?" link on the login page. Enter your registered email address, and follow the instructions sent to your inbox to reset your password.

Can I update my profile information?

Yes, you can update your name, email address, and birth details by navigating to your Profile Page. Changes are applied instantly across your account.

Billing and Payments

What payment methods do you accept?

We accept all major credit and debit cards through our secure payment provider, Stripe. Payments are processed securely, ensuring your financial information is safe.

How do I update my payment details?

To update your payment method, visit the Bow and Arrow Tarot Customer Portal

Will I receive a receipt after payment?

Yes, you'll receive an email confirmation and receipt after completing your payment. You can also access your billing history in the Customer Portal.

Technical Support

What should I do if I experience issues with the website?

If you encounter any technical issues, try refreshing the page or clearing your browser's cache. If the problem persists, contact our support team using the Contact Page

Is my personal information secure?

We take your privacy and security seriously. All data is encrypted and stored securely. Please refer to our Privacy Policy for more details.

Features and Accessibility

Can I access the site on mobile devices?

Yes, our website is fully optimized for mobile and desktop devices, ensuring you have a seamless experience no matter how you choose to browse.

Is there an app available?

Currently, Bow and Arrow Tarot is only accessible through our website. Stay tuned for updates about potential app development.

How can I provide feedback or suggestions?

We value your input! Use the Contact Page to share your thoughts, suggestions, or any issues you've encountered.